Contract Airline Services


"We are the protagonists of our stories called life, and there is no limit to how high we can fly."


PHD. MBA. MHS. Type rated on A350, A330, B777, B747-400, B747-200, B757, B767, B737, B727. International Airline Pilot / Author / Speaker. Dedicated to giving the gift of wings to anyone following their dreams. Supporting Aviation Safety through training, writing, and inspiration. Fighting for Aviation Safety and Airline Employee Advocacy. Safety Culture and SMS change agent.

Friday, March 9, 2012

Suzanne Skeeters

Friday's Fabulous Flyer

Suzanne Skeeters


The year: 1977. The price: $10. The event: An introductory Flight. The experience: A new direction to life.

Suzanne wanted a career, and was busily working on her teaching credentials. This was one of the two respected jobs for women- teaching or nursing.


One day she had come across a coupon in the newspaper to take an introductory flight. She said, “I’ll try anything once.” The result- “Love at first flight.”


Photo compliments of Suzanne


This is Women of Aviation week where we introduce women to flying. And today I am in Dallas at the Women in Aviation conference. If you want to know why we do this—Suzanne is the perfect example. Thanks to that coupon, the doors were opened to the sky. But it was a special woman, Wanda Strassburg—a 99—who gave Suzanne her wings to fly.


Women in Aviation Conference 2011


Due to the wrong timing—Wanda was born too early to fly for the airlines. Her career ended with the FAA, and this is where she met, and impacted Suzanne’s life. While obtaining her pilot’s license, Suzanne had never contemplated being a pilot. But when Wanda gave her a check ride and then told her that she had potential to become an airline pilot, she turned on a light to a dream that Suzanne would make a reality.


With the fondest memories, Suzanne says, “Wanda planted the seed. And her belief in me was the fertilizer.” Suzanne also has a warm place in her heart for the Women Aviation Group—The 99’s—as they gave her a $1000 flying scholarship. She had no money, but thanks to the 99’s they helped tremendously, and she’s never forgotten.


Photo compliments of Suzanne


Suzanne lived at the airport in San Luis Obispo. Being a CFII was her favorite job. She loved teaching and flying. But she worked many jobs to make ends meet until her aviation career took off.


From the time she had started flying to the time she was hired by Northwest Airlines included seven years of instructing, charters, a start up commuter, air ambulance, Imperial Airlines Bombardiers, Shorts 360’s, furloughs and full circle back to Imperial.


September 14, 1984, Suzanne began her adventure with NWA on the back seat of a 727 for a short three months and then moved to the DC-10 SO position. The most amazing thing about the DC-10 position was that Wanda had told Suzanne, “See you in a cockpit of a DC-10 someday.”


Photo compliments of Suzanne


The Northwest Airlines Career:


DC-10 SO, then the 727 FO. She loved the flying so much, but during the merger she had been advised to get the highest paying position possible—the 747 SO, and Seattle. She then moved to the 757 as a FO—and her son was born while she and her husband were both in ground school.



The next move was to the DC 10 as an FO. And in 1998 she upgraded to a DC-10 Captain. 911 happened. NWA parked the DC-10, and Suzanne found herself as 747-200 Captain.


This airline career is a challenge for anyone with a family. And while it was time to fly different directions for Suzanne and her former husband, she say’s. “Some dreams are nightmares in disguise and being single again brings it's own challenges, like who's going to feed the dog?” Smile. “I know two-pilot and two-career couples that make it work. A relationship takes being friends, as well as lovers, respecting each other and the differences, hiring help when needed, and a LOT of communication.”


Photo compliments of Suzanne


2005 Found Suzanne in a new world, as an A330 Captain. Three years later she was wearing a black uniform. Last week I was called out on reserve, and who should be on our flight from LAX to NRT—Suzanne! It was so wonderful to fly a leg with her and I’m looking forward to an entire trip. Why does she fly?


The end our first flight


Suzanne says, “Flying is my drug of choice.” Her advice is, “If you give up, you will never achieve your dreams. Stick with it.” When asked how she became a captain she said, “On day at a time.”


Tokyo Japan: Narita


There have been days she’d wanted to quit. One such example was during her instrument training in the early days. She was having some difficulty and said, “That’s it. I quit!” And her instructor… “So calm and encouraging,” said to her, “Everyone has a bad day. Come back tomorrow.”


Suzanne reminds us that, “It’s good to look ahead, but get through the day—one day at a time.”


Enjoy the Journey!

XOX Karlene

Thursday, March 8, 2012

Pilots Personality

Thank you SWA for the great flight into Dallas Love Field!



Two oversold flights, bumped off American's jumpseat and Southwest brought me to Love Field. I finally arrived at the Women In Aviation Conference. Guys, this not just for women. It looks like there will be around 3000 guests this year, and the hotel and conference center is gorgeous. But tonight was filled with a great discussion on the pilot's personality, and the potential threats. A great topic for Threat and Error Thursday.

Operational and personal stress, pension loss, furloughs, loss of seniority with mergers, etc., impact the emotional stability of a pilot. But the pilot’s personality is such that they can do and handle anything. This is a positive outlook because we need confidence in the flight deck. However, there is a point where confidence and denial meet. How can a pilot’s mental health be self-monitored, and what can pilots do to maintain a clear head to perform their best?

This is a great topic, and one of debate. Do pilots have a God-like personality, and do they have control issues? And is this a good thing, or a bad thing, in the flight deck? And with all the stress in life...how far can a pilot be pushed before they break?

Who is flying your plane?
Flight For Control
If you haven't read it ... you should.

Enjoy the Journey!

XOX Karlene

Wednesday, March 7, 2012

Road Trip in progress...


I am well on my way to the Women in Aviation Conference. Alaska carried me from Seattle to Houston, the first part of my journey, with great hospitality. Thank you Alaska Airlines.


First stop Austin where I met a pilot with his "first" airline on his "first" trip of his career. I remember that day 27 years ago. How time flies. I'm guessing he will be flying captain in about ten years. Maybe not for his current airline...but the next for sure.

A great career ahead of him!

My trip to Houston was to deliver a copy of Flight For Control to Barry Schiff, and of course we were having too much fun for me to think of taking a picture. When has that happened? An incredible man, and I'm honored to know him. And Barry, this means we must have dinner again to get that photo op.

Barry Schiff

A short night and back to the Houston Airport where I met two beautiful ladies who guided me in the right direction to gate 84B. Yay... another female pilot! Both these ladies are going to be in Flight For Control, the movie! Thank you for the morning laughs ladies and your encouraging words.

My fan club, and I love them!

Once I found my way, Captain Khade and First Officer Ashley invited me on their oversold flight, and I had the privilege of sitting in the flight deck with this awesome crew.

Ashley hard at work... in honor of Women's History Month.

"Please release me let me go...."

They reminded me of how much fun flying can be. And... two more stars in the Flight For Control movie.

Thank you for the laughter Captain Khade! Please don't ever let your spirit go. Keep enjoying your job, it makes it all worth it.

Arriving in Austin my daughter and grandson picked me up at the airport and we had a great afternoon. We visited their new house to be. Walked. Played. Went out of lunch. And attempted some serious crawling lessons. Any day now.

Krysta and Carter

From Starbucks to bath time... life is great.

Carter

Today I'm off to the Women In Aviation conference for more adventures.

Enjoy the Journey!

XOX Karlene

Tuesday, March 6, 2012

A330 Systems: Emergency Cancel

Time for a little A330 systems logic....


Emergency Cancel (EMER CANC)

The difference between selecting the EMER CANC pushbutton on the ECAM control panel for a warning verses a caution depends upon the severity of the problem.

For a WARNING—the most severe—you can:
  • Silence the bell and extinguish the MASTER WARN lights by pressing the EMER CANC push button.
  • The message will remain displayed.
  • You cannot cancel an ECAM display for a warning.
For a CAUTION pressing the EMER CANC button:

  • Cancels the caution for the remainder of the flight including the associated chimes and MASTER CAUT lights.
  • Pressing this button moves the message to the STS – STATUS – page under CANCELED CAUTION.
  • When pressed again this automatically calls up the STATUS page displaying all canceled cautions.
Pressing the RCL push button recalls warning messages, caution messages, and the status page that had been suppressed by the CLR key. If the caution had been suppressed by the EMER CANC key, holding RCL for 30 seconds will reactive the caution. If there were no suppressed warning or cautions, the E/WD will display NORMAL for a few seconds.

Enjoy the Journey!
XOX Karlene

Monday, March 5, 2012

Monday Motivation: The Power of Focus


A fly-away to success is the power focus.

If misdirected... can cause a really bad day.


Worrying about your previous failures prevents you from enjoying the present and living in the now. We all fail, so I know you have failures of your own stored in the baggage compartment of life. My guess is you check in on them and remind yourself that you screwed up. That old concept that ‘I have to remember so I don’t make the same mistake’ is a waste of time. Remember the lesson learned, not what you did. If you allow the weight of your failures and doubts to pile up, your center of gravity will be off and you’ll end up with your plane sitting on its tale, or worse yet, you sitting on yours. You won’t get very far in that position. Empty your baggage compartment and free yourself of the added weight. You think the price of checked baggage is expensive when you travel—just imagine how much you’re paying to carry all your crap with you on your journey through life.


Pilots never think about the runway behind them


Focus on the now


During my 737 type-rating, my captain’s license, I didn’t notice the lack of brake-pressure during the preflight. Of course the examiner gave me an engine fire requiring an abort as the first maneuver. I noticed this system depletion the moment I began pulling the thrust levers to idle. My eyes glanced to the brake indicator then back to the runway in a flash. I pressed on the pedals as I pulled max reverse on the engines, bringing the plane to a stop.



Stop without break pressure? Absolutely—there is an accumulator and solid pedal pressure can stop the plane on the accumulator. I didn’t pump the breaks. I would only have seven applications before the accumulator would bleed away. After the abort, the questions came flying, and I answered all the details of the brake system. At first I had no idea when the break pressure disappeared. Maybe I didn’t see it on the preflight. Maybe he’d failed it during the taxi. That didn’t matter.


Later the examiner assured me it had been empty from the moment I arrived in the plane. I really messed up. I missed a major pre-flight item. But I focused on stopping the plane, not on the lack of pressure. I focused on the dealing with what I had, not on what I didn’t have. I focused on what I could do, not on what I did not do. We taxied back into position, and continued the check ride. I never thought about my missing the hydraulic brake pressure during the remainder of the flight. My focus was on flying the plane during each maneuver, and I completed a successful ride.



How did I move forward and not allow that error to bring me down? Due to this mistake, I was able to show him how well I knew the system. I also know that we all make mistakes— it’s how we deal with those errors that matter. Besides, if he was allowing me to continue then that error wasn’t enough for a failure by itself. I had also been very fortunate a month earlier to be part of a serious discussion on leading cause of pilot failures.


I had been listening to a couple examiners discuss how they witnessed pilots’ flying skills degrade after an error occurred. Guess where their heads were? On the error and not on flying the plane. I had promised myself from that moment forward I would learn from my mistakes, but leave them behind. When the plane is parked safely at the gate, the engines are shut down, and I’m away from the situation is the best time to reflect. Then toss it.



There is no extra room in my baggage compartment when I’ve got important things that need to be done. My power of focus is essential, and so is yours.


Enjoy the Journey!


XOX Karlene

Friday, March 2, 2012

Tom Gwilym

Friday's Fabulous Flyer

Tom Gwilym

I met Tom at our first Fly It Forward event two years ago. He selflessly donated his time and energy taking women flying. He is the person who told me that no matter how big our problems appear on the ground, when you're flying... it puts everything in perspective and makes them so much smaller.

Tom's been an aviation enthusiast his entire life, and his motivation and encouragement to all around him inspires the gift of flight.

Please enjoy a great interview with a Renton Pilot flying under the radar, helping all that have dreams to fly.

Fly It Forward 2011

Karlene: When did you start flying, did you have any family members who flew?

Tom: "I started flying when I was about five years old, jumping off the stepladder in the back yard. The only other person in my family who flew was my uncle who had a Cessna 180 at Renton Municipal. I never flew in it, and he had quit flying when I was older. He always gave me large piles of his old airplane magazines, which was probably an influence on me too. Then started real lessons in 1991 when I finally had the money to afford it. Back then it cost me roughly $3,200 to get my Private license! I soloed in about 15 hours and got my license in 45 hours over the summer, three months and one week from start to finish."


DC-8 Birthday Cake

Karlene: Wow, you definitely have the aviation spirit from stepladder to Cessna, and $3200 for your ticket? Amazing. I think your finishing in three months might have had something to do with that too. So tell us what challenges you faced along the way.

Tom: "I had initial trouble with VOR and got the pink slip on my first checkride. The Examiner wasn't impressed with me doing left circles trying to intercept the radial as I sat there sweating and thinking "I know I need to turn left, but what now?!!?"

I learned in the summer when winds were reliably calm, so never really learned good crosswind landing techniques. After about 20 hours and a bunch of embarrassing landings with passenger friends, I finally taught myself to keep it straight!"

Solo Flight

Karlene: I love that. You are proof that easy doesn’t teach you the lessons you need. Maybe we all need to fly in a good strong crosswind to learn the skills to carry us forward. I'm really curious how you came to buying your own plane?

Tom: “I don't own my own plane, but a share of three planes with 59 other club members. I guess I can say that I own three planes in a way! I think this is the best way to "own" an airplane -- ownership is a spendy to do alone. I do own a sailboat, so I'm still guilty of money-pit type toy ownership.”

December 17 2011

Karlene: So this summer can we have a "sail it forward day?" How does this works with owning a plane with a group?

Tom: “We have a 60-member limit in our club. Years ago, there was often a several-year wait to get into the club, but, with today's economy, it's generally just been a few months at most. We have a Board of Directors that runs the club, sets rates & monthly dues, and performs maintenance and other back-end tasks. We all share the planes and have strict rules around caring for them. There are mandatory twice- yearly training flights, and we remind new members that we "fly our own planes,” versus “renting” them.”

Saturn from Tom's backyard observatory

Karlene: That's a great concept and good mindset for anyone renting a plane. Now... for the deep dark secrets. I know your passion far exceeds the blue part of the sky, but beyond the realms and into the stars. How did you get interested in astronomy?

Tom: “I grew up during the Apollo moon landings. My mom told me that the first full sentence I spoke somewhat coherently was “see the moon!” as I pointed toward the sky. I've been a manned space flight history buff ever since, and have a large collection of artifacts, books, autographs, and models. Long ago an elementary school teacher suggested to my mom that she and my dad get me a telescope for Christmas. Even though it was an inexpensive drugstore model, it got me started. I joined the local Eastside Society and eventually became club president -- a position I’ve held for seven years now. I give monthly club presentations and contribute to the club’s website and blog.”

Eastside Astronomical Society

Eastside Astronomy Blog

Orion Nebula seen from Tom's backyard

Karlene: Do you own a telescope?

Tom: “At last count I have eight telescopes between my basement and backyard observatory. I'm also in the process of building another from parts from a salvaged telescope. My club had a 12 inch telescope donated to our group several years ago, and I volunteered to store it in my basement. After dragging the 85-lb monster up the stairs a few times on clear nights, I decided to save my back and build a permanent observatory in the backyard. My girlfriend at the time and I spent the summer building a modified 8 x 12 garden shed into a permanent home for the scope. It's entirely computer controlled and can be operated from inside the house and via the Internet those really cold nights when I want to try taking photos without shivering.”

Highlands Astro-Shack Observatory

“Additionally, I’m a JPL Solar System Ambassador. Essentially I do an occasional lecture, star party, or other demonstration as public outreach to get people interested in the sky - I've done that for quite a few years now.”

Tom can be found here on clear nights

Karlene: Tom, this is amazing stuff. So with work, and astronomy, how many hours a week do you fly, and are you looking for students?

Tom: “Being a Seattle pilot, this varies quite a bit with the weather. In the winter I probably fly an average of one to three hours a week. Of course spring and summer are the busy seasons, and I can easily log five or more hours on a full week. I'm still just a CFI rather than a CFII and need to upgrade, and hope to accomplish this in 2012. I've flown with so many primary students that the other instructors in my club usually forward new students to me, claiming “Tom's a good stick and rudder guy, and can still teach the basics!” Most of our other instructors teach the more advanced IFR stuff, but I'll get there. I've been saying that for years, but former students are starting to request me for that, so it's time! Right now I'm probably good on students. I'm currently working with about 3.5 students (the .5 is a guy that will start again in the spring!). As I solo people I can pick up new students, but try not to overload myself in order to leave time for non-flying activities.

In addition, our club requires a yearly night flight as well as a checkout flight every 6 months. I do high-performance training and endorsements in our Cessna 182 for members with at least 100 hours and an interest in moving up to more horsepower. Springtime gets busy with the check flights since people get itchy to fly, and their currency has lapsed with the club. I think the checkouts are a good idea, keeps the insurance company happy, encourages members to review things they haven't done in a while. We know that most people don't practice stalls or engine out procedures on their own that much – so expect that when flying with me!”

6 years old trying out a 747

Karlene: You are really busy. I'm going to get flying again and when you're ready for a new student... I'm there! So recently you had your hours cut back at work, and are in search of the next position. If you had the perfect job what would that be?

Tom: “I think the perfect job would be something quite similar to what I do now. I often tell people that I'm the “office computer guy” when describing my position. That seems to work well, since everyone has that guy crawling around under the desks with a screwdriver. I'm not a programmer, as many people may think when they hear I “work with computers” but I do the other hardware and software work. Basically I replace burned-out parts, remove the occasional virus, keep the network running, email coming and going, shop around and buy new computers for new employees and configure them, purchase and track software and the licenses...and a lot of other tasks that come up. I've always been a hands-on tinkering type of guy."

"My shorts were louder than a Cessna 150 at full power"

Karlene: So, lets turn this into an interview... what are your strengths that makes a company need you?

Tom: "When I go to interviews, I always mention that I have a very high level of patience I do often use my flight instructing job as an example. You must be patient (and quick on the controls at times) to be a good instructor and let students make mistakes up to a certain point. I'll intervene when I see potential danger or possible bent aluminum, otherwise I'll let them make mistakes and tell them how to fix it. Best way to learn. Anyway, back to the job thing, I'll never put anyone down for not knowing something on the computer. I'll always treat everyone with respect and patience when helping with a computer problem no matter how complex or simple it is. The employees at the company have never hesitated to ask me for help.

Clowning around

Karlene: And those are the exact traits that make you and exceptional instructor. March 24th you will be joining us once again for the Fly It Forward event. Why do you do this each year?

Tom: "I read about the event on Facebook that year and almost ignored it until I read the small print that male pilots were encouraged to give rides also. I was under the initial impression that it was an entirely female event. I thought it would be fun, so I reserved a plane and showed up to donate some rides. It ended up being one of the most rewarding aviation days that I've had in my 20 years of flying. I flew 11 flights that day and introduced 33 women and girls to flight (there was one boy that managed to sneak on board too!) It was so rewarding to see the girls and women get out of the planes with big smiles and excitement about flying. I think it also did well to clear up some misconceptions about the smaller airplanes. The media often distorts reality about general aviation when there is an accident or incident. A lot of my passengers got out of the plane saying “Wow! I never knew ..... (insert comment)” I plan on flying again this March again for sure, I wouldn't miss it!”


Karlene: That's the inspiration that makes it fun for people to fly. If you could give advice to any new pilot, what would it be?

Tom: “I'll list a few... If you have the drive to learn, I'm convinced that anyone can learn to fly a plane. It does take a huge commitment to learn and get through the training, there is a lot to know. There will be times where it seems you won't ever learn how to land, but one day it will just click. Just stick with it and ask lots of questions. Make sure you get along well with your instructor. You will be shoulder to shoulder with this person for 30+ hours.. I've found that I've become very close friends with many of my students after teaching them to fly, and will keep in touch with most of them.

Make sure you have an instructor who will be around to see your training all the way through. It's too common for students to start with someone, and find training takes a lot longer than it should as they go through different instructors who find jobs with the airlines. Personally, I think the best instructors are the ones that do it because they enjoy it.

MONEY! Yes, planes are held aloft by dollars... often a lot of dollars (with some physics too). Make sure you have stashed enough funds to fly at least one or more lessons per week. Two flights a week is probably ideal as a minimum (local Seattle weather permitting of course!). Just do it!”

Tom, Thank you so much for your time and energy and passion for flight. You are the image of what General Aviation is all about. I think Solar System Ambassador is the perfect title!

Enjoy the Journey!

XOX Karlene

Thursday, March 1, 2012

You're Invited:

Saturday March 3, 2012
10:00 to 11:30 a.m.

CityU-Cafeteria
11900 NE First St. Bellevue, WA 98005
Click above for Directions.


Due to the overwhelming success of Flight For Control, I have been invited to speak at City University with Zonta of East King County: Advancing the Status of Women Worldwide. And would love for you to join me.


Is our airline industry broken? Is travel safe? Have the stresses of aviation impacted our pilots? What are the underlying struggles with women in a male dominated industry? How much of Flight For Control rings true in our modern day world? I'm looking forward to a great discussion during my first book signing event.



Flight For Control is an aviation thriller with multiple twists and turns, but it's all about control~a central theme to life. But when control impacts the safety of an industry, what can anyone do to keep our skies and passengers safe?

In Flight For Control, Kathryn's search to find the reasons why planes are crashing parallels her internal struggle searching for answers to her past. It takes a strong woman to move beyond her baggage, take a stand against the status quo, and fight for control of her life. Her fight for safety is one that will save lives if she can survive those controlling the industry.

Flight For Control

Frank Van Haste ~ "The world in which Karlene Petitt's debut novel, "Flight for Control", takes place looks very much like our own. It's a world where the airline industry, an important part of the fabric of society, is operating under severe economic and operational pressure...much like it does in our world, but a little...just a little worse.

It's a world where independent agencies like the National Transportation Safety Board (NTSB) come under the extralegal influence of an increasingly out-of-control Homeland Security complex...to a degree perhaps slightly greater than we see in our world.

And it's a world where good men and women strive ceaselessly against these pressures while seeming never to make progress or see improvement in their personal and professional lives. And where, perhaps, they wind up vulnerable to the schemes of a charismatic and Machiavellian figure who promises drastic action to solve their intractable problems."

Ramiel Migue~ "Flight For Control is an eye-awakening, humoristic, gasp-inducing aviation thriller, that has picked at and tickled my brain unlike any before. It will keep you up at night. The plot revolving around the lives of aviation related individuals gave a sense of belonging, being a commercially licensed, and aspiring airline pilot myself. The character development is immense, especially that of the main protagonist and antagonist, as they continued to shock the reader as the plot thickens beyond solidity. Flight For Control brings insight upon the current status, or status-quo, not only of the airline industry but all of Aviation. Petitt used her years of experience to put suspenseful and informative together and meshed it all in 69 jaw-dropping chapters. I already can’t wait to read the next and/or see it on the big screen! "

Linda Gray
: "Flight for Control is a heart-pounding, bone-shaking aviation thriller that manages to incorporate fun and humor in the broader story, too. The friendships among the women in the book are great, and key to the plot, along with shocking behavior and unsettling revelations by other characters. I think this book will appeal to both men and women. Petitt is a long-time pilot who knows what she's talking about in the world of commercial aviation. You will stay up late reading this book (but you might not want to do that while you're a passenger on an airplane)."

Federico Bossi: "Even if it is the first book by the author, it is definitely a must-read. This is book starts with a crescendo of emotions that could well overwhelm you, if you stop reading there, but the best has yet to come. The plot gets more sophisticated the more you read, while never becoming so absurd to be unrealistic. If you read it in depth you could realize that, while the story is obviously not real, the basic are real (pilot fatigue, overworking, food-stamps salaries, ecc.), and this the real message the book wants to convey. It is a quick read, not because is short, but because you will never want to put it down!"

Jeremy Carlisle: "Karlene, You have just served the most delicious piece of chocolate covered literary cheesecake that I have ever devoured. I hope the motion picture for this novel is near completion and your second novel is well on its way because I am hungry for more! "

I hope to see you on Saturday!

Please RSVP to Jean Ann French
if you can join us: Frenchja@comcast.net


Enjoy the Journey!

XOX Karlene